Our Approach

Our customized approach focuses our clients on the areas that have the greatest potential for their success.

Assessment tools

Our client assessments are based on a combination of the results from a personal interview with our outplacement specialist, an assessment by our psychologist and a 360 review, that is, interviews conducted by our specialists with individuals who have worked for, with and reported to the client.

In-depth, face-to-face interviews with clients are conducted to develop a complete picture of the individual’s employment history and preferences. This part of the process helps unlock the keys to the individual’s previous successes.

Our psychologists develop a personal profile from the results of individual, face-to-face interviews with the client and from the results of a customized mix of tests administered to each client based on his/her situation. This part of the process helps to identify the key drivers in the client’s psychological make-up.

Our 360 process is interactive – that is, person-to-person, either on the phone or face-to-face – which allows us to probe, where need be, the right feedback for the client. This part of the process helps to identify the key factors in how the client develops and maintains relationships with the individuals with whom they interact.

Client profile and marketing plan

Using the results of these three assessment tools, we work with the client to develop a comprehensive:

  • Client profile, including clearly-defined career objectives, a realistic assessment of their strengths and weaknesses, the industries they should target and the profile of organizations in which they are likely to thrive.
  • Client marketing plan, with an appropriate timetable, developed for the client to engage in a structured career search managed with the ongoing help of our outplacement specialist, including regular face-to-face and telephone consultations.

In addition, we identify any developmental opportunities they should pursue to help strengthen their skills inventory.

Where possible, we assist in providing introductions to networks, organizations or individuals who would be helpful in their search.